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Terms & Conditions

  • Appointment Confirmation

    • All consultation appointments are confirmed via email, including the agreed date, time, and location of the consultation. Please review and confirm all details upon receipt.

  • Rescheduling Policy

    • Limit on Rescheduling: Clients may reschedule an appointment only once. Further rescheduling may incur a rescheduling fee. If it is more than 72 hours then you will be charged $100 each time.

    • How to Reschedule: To reschedule, please contact us by phone or email at least 72 hours before the appointment. Rescheduling requests made less than 72 hours in advance may be treated as cancellations and be subject to our cancellation policy.

  • Cancellation Policy

    • Notice Requirement: Clients may cancel their consultation appointment up to 72 hours before the scheduled time to receive a full refund or avoid incurring a fee.

    • Late Cancellations: Cancellations made less than 72 hours before the scheduled appointment time are subject to a cancellation fee of $100

    • No-Shows: If the client does not show up for the appointment and has not provided any prior notice, the full consultation fee is non-refundable.

  • Emergency Situations

    • We understand that unforeseen events may arise. In the event of an emergency, please contact us as soon as possible. We will evaluate the situation on a case-by-case basis to accommodate rescheduling requests when feasible.

  • Refunds

    • Refunds for canceled appointments are issued within 5-10 business days of cancellation, provided they meet the cancellation policy criteria.

  • Company Cancellations

    • In the rare event that we need to cancel or reschedule an appointment due to unforeseen circumstances, we will notify the client as soon as possible and offer alternative dates or a full refund.

  • Modification of Terms

    • These terms and conditions are subject to change. Any changes will be communicated to clients with existing appointments and reflected in future bookings.

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